Support Center

I ordered from a Custom Ink Fundraising page, when will I get my shirt?

Last Updated: Sep 18, 2017 05:15PM EDT
Once the Fundraising page ends, we’ll print the items and starting shipping them out, as long as it’s met its print minimum.  If it doesn’t, your order will be refunded in full.  Either way, you’ll get an email from fundraising@customink.com with a confirmation!

If you chose to have the shirt delivered to the organizer, they will receive the shirts in approximately 12 working days after the fundraiser closes. They should be contacting you for pick up.  If you don’t hear them, please reach out via the contact button on the top of the Fundraising page.

If you chose to have the shirts delivered to you directly, an email will be sent with the tracking information.

The tracking email’s subject line is “Your order has shipped!” (from fundraising@customink.com) if you ever need to find it!  You can also enter in your order number or email address here.  

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